Suzhou East China Coating Technology Co., Ltd. 2022 Social Responsibility Report
Suzhou Huadong Coating Technology Co., Ltd.
2022 Social Responsibility Report
I. Company Overview
Suzhou Huadong Coating Technology Co., Ltd. was founded in1993year, with a total investment exceeding5hundreds of millions of RMB. The company is located in Wuzhong Economic Development Zone, on the shores of Taihu Lake in the ancient city of Suzhou. Production equipment is imported from the United States, Japan, Italy, Germany, Finland, Austria and other countries. Products are widely used in construction, decoration, home appliances, electronics, furniture, machinery, transportation and other fields.
Main products include coated glass (including sun reflection, low-ELOW-Eglass), tempered and bent tempered glass, laminated, insulated, silk-screened enamel and crystal glass, etc. Products have passed nationalCCCcertification and EUEN12150standards (CAN/CGSB-12.1-M90(Canada)CFR16PART1201(USA)ANSI297.1-2004(USA), etc. international standards testing. At the same time, exported glass passesSGStesting and complies with the EUROHSdirective. The company has also passedIS09001Quality System andIS014001Environmental System、ISO45001Occupational Health and Safety System、GB/T23331-2022Energy Management Systemcertification. It is a "National Torch Plan Key High-tech Enterprise" and a "Jiangsu Provincial High-tech Enterprise" recognized by the Ministry of Science and Technology. Coated glass products have been98year to date, for more than ten consecutive years, Recommended Products by the China Building Decoration Association nationwide; and was awarded the30Year of Reform and Opening Up curtain wall industry meritorious enterprise and industry's Recommended Products Quality Integrity Enterprise for more than ten consecutive years.
The company's annual production and sales of various types of deep-processed glass products500square meters or more, of which more than120square meters are exported to Italy, France, Spain, South Korea, Japan, Australia and other countries. It provides long-term supporting supplies for well-known enterprises such as Panasonic, Samsung,LG、Schindler, Bombardier, etc., and also provides decorative glass products for many well-known buildings at home and abroad. It has also maintained long-term cooperation with domestic engineering decoration enterprises to export coated glass,LOW-Eglass and insulated glass products.
II. Huadong Coating's Corporate Social Responsibility System
(I)Management PersonnelRights Protection
1.RegardingManagement Meetings:2022year, a total of12timesmanagement and operation meetingswere held. The company'smanagement and other managerswere able to attend with a serious and responsible attitudeproduction and operationmeetings andsafety managementmeetings, faithfully and diligently exercising and performing themanager'srights and obligations; conscientiously performing the responsibilities stipulated in relevant laws, regulations and the company's articles of association, treating allmanager'sfairly, and paying attention to the interests of other stakeholders. When making major decisions, the company always abides by the "Company Articles of Association" and relevant laws and regulations, in line with the interests of the company, ensuring that all resolutions are implemented.
3.Regarding Stakeholders:The company fully respects and safeguards the legitimate rights and interests of creditor banks and other creditors, employees, customers and other stakeholders, actively cooperating with them for common development. The company pays attention to public welfare undertakings, environmental protection and other issues in the region, actively responding to the national call, continuously increasing investment in environmental protection, and fulfilling the company's social responsibilities.
(II) Employee Rights Protection
1.Upholdingemployees' legitimate rightsand interests。
The company serves its employees with sincerity and fairness, using laws and company regulations to guide employees, strictly abiding by the provisions of relevant laws and regulations such as the "Labor Law" and "Labor Contract Law", signing labor contracts with employees on the basis of equality, voluntariness, and mutual agreement, and protecting the legitimate rights and interests of employees. The "Employee Paid Leave Regulations" are implemented in accordance with the law. Timely processing of employees' medical, pension, unemployment, work-related injury, maternity and other social insurance, as well as purchasing housing provident fund, providing employees with a healthy and safe production and living environment.2022Year,the company actively implemented policies, re-formulated the "Standards for Sick Leave Treatment", increased the basic living allowance for employees on long-term sick leave, implemented the employee lunch allowance system, and raised the standard of employee meal subsidies, reflecting the company's"people-oriented" humanistic care. At the same time,the company promptly processed employees'handling"five insurances and one fund" paymentspayment, maternity insurance payments and festival expenses, heatstroke prevention and cooling expenses, nutrition expenses and other welfare subsidies。issued festival expenses, heatstroke prevention and cooling expenses and other welfare subsidies30tens of thousands of yuan. Various welfare subsidies were effectively distributed,upholdingemployees' legitimate rights and interests, and resolving their worries.
2.Guaranteeing employees' labor safety.
2022Year,The company continues to improve its safety production management system, using the occupational health and safety management system as a starting point, determining annual goals and indicators, formulating safety management plans, organizing the signing of annual safety production responsibility letters,Implementation of comprehensive safety production responsibility systemRevision of the company's safety production management system and emergency plan, revision of workshop and work-section safety operating procedures and hazardous operation safety regulations, etc. Timely conduct statutory safety inspections, complete special equipment and safety accessories inspections on schedule, complete lightning protection facilities and safety equipment inspections on schedule, and regularly conduct safety inspections of special equipment, radioactive sources, and major hazard sources.Persistent implementation of daily safety inspections, monthly and holiday safety inspections, and on-site safety supervision of equipment overhaul and technological transformation projectsand hazard investigation,Approval supervisionmanagementHazardous operations。Actively carry out safety production publicity, education, and trainingMobilize employees to participate widely in safety hazard investigation and governance activities, constantly enhancingemployees’safetyproductionawareness,improvingemployees’ safety productionqualityeffectively,preventand curbthe occurrence of safety accidents.Care and support for employees in difficulty
3employeesThe company, with the trade union as its carrier, adheres to going deep into the grassroots level and activelyshoulders the responsibility of。
“first informant” and “first responder”, establishes information files for employees in difficulty, and persists in carrying out “sending warmth” activities,providesfinancial assistance to employees in special difficulties, and offers condolences to employees who are ill, whose relatives have passed away, or who have suffered work-related injuries in a timely manner.This year, the company visited and offered condolences to employees who suffered work-related injuries, were hospitalized due to illness, were on sick leave at home,andmodel workers, employees in special difficulties,。2022relatives’ deathmore than 100 times, and a total of employee birthday payments and condolence money were distributednearlyten thousand yuan.The trade unionalso promptly carries out employee medical mutual aid and female employee special disease insurance activities,40helps employees who are ill to handle relevant compensation and reimbursement procedures, among whichparticipatingemployeesmedical mutual aid activitiesAt the same time, the company also organizedall employeesto undergo a comprehensive physical examination to ensure employees’ physical health and improve employee welfare security.390Improvement of employees’ quality and skill level.The company attaches importance to improving employees’ professional skills and business acumen,This year, the company conducted
4multiple
training sessions,2022effectively promoting80workshop frontline job operation skills training and functional departmentindependent business trainingability improvementpromoting the company'ssafetyoverall training level and training effectimprovement,At the same time,the companyactively carries out various labor competitions and job operation skills competitions to promote training through competitions and use competitions to promote team building, laying a solid foundation for continuous energy saving and emission reduction and improving production line efficiency. The company also compiled and distributed the “Safety Manual”, and carried out an award-winning knowledge competition activity, and launched a company-wide“Carry Forward the Huasu Spirit”large-scale discussion activity, through analyzing the current situation, conveying the spirit, and describing the vision to achieve ideological consensus, enhance employees’ sense of responsibility and mission, and mobilize work initiative and enthusiasm.(III) Protection of the rights and interests of suppliers, customers, and consumersThe company attaches great importance to the protection of the rights and interests of suppliers, customers, and consumers. While doing a good job in the company's production and operation, it fully considers the different needs of relevant stakeholders and regards the protection of their rights and interests as its own responsibility, striving to put it into action.Pay attention to customer needs and opinions,
Provide quality service to customers.
The company continues to focus on meeting customer needs and providing customers with safe and
1high-qualityproducts
and constantly improvespre-sales, in-sales, and After-sale Servicequalityto enhance customer experience and feeling, effectivelycommunicatewithcustomersand maintain customer relationships.顾客and沟通,维护顾客关系。While striving to improve product quality and create quality value for customers, the company strengthens its dealer and sales teams, continuously expands the market, opens up outlets, purifies channels, stabilizes prices, and improves the vividness and control of terminals, providing customers with convenient consumption channels and a good consumption experience. At the same time, the company incorporates after-sales service functions into the quality management department,Publicly released to the society through the official website.After-sale Service personnel are patientListen to customersCallsunderstand their needs, make a record,Use professional knowledge to quickly identify complaint issues,Do a good job ofexplanation and negotiationwork,并对质量投诉和服务意见classify and organize quality complaints and service opinions,promptly deliver them to the relevant departments for resolution and implementation,Furtherenhance customer trust and satisfaction with the company's products. The companyalsodoes a good job of product liability insurance, using the PICC platform to quicklyhandle customerclaimsand other related procedures,to solve the worries of customers,reflecting the company's integrityas the foundationand sense of responsibility. At the same time, the company continues to improve the customer satisfaction evaluation mechanism, with the survey content covering products, quality, Price, sales and customer relationship management work, etc. Through comprehensive evaluation, we find the advantages and problems in product quality, new product research and development, Price, sales systems and customer relationship management work,Continuouslyimprove the company's customer service level.
3.Strengthen qualification review and control, and establish a cooperative win-win relationship with suppliersestablish a cooperative win-winwinrelationship.
2022Year, the company strengthenedthequalification review of major suppliers involved in production licensessafetyauditandfocus on the labeling of main raw and auxiliary materialskeyaudit and control, urging suppliersto comply with the newly releasedhazardous chemicalsnational safety standards for third-party product safety index compliance testingto ensure compliance with laws and regulationsand the latest standardsrequirements.At the same timethe quality control of incoming materials and related coordination work are moved forward, urging suppliers to continuously improve their quality assurance capabilities and make reasonable use of their resources to reduce material procurement costs and management costs. For example, the quality control of large-scale outer packaging materials such as cartons is moved forward to the supplier,referencinghazardous chemicalsProduction Licenserelevantrequirements of the review general rules, on-site audits of major suppliers are conducted, corrective items are proposed, andtrackingverification of the rectification effect,helpsuppliersimprove production management processes, effectivelyemployees’ safety productionWarranty capabilities。The companyalsocontinues to improveERPsystem,all purchased materials are managed through information technology from application approval, procurement and warehousing to material requisition and issuance,andcollaboratewith suppliers to accelerate the progress of purchased materialssafetyscan-code warehousing,improve material control level, reduce capital occupation。The companyKeep promises,strictly fulfill contractual agreements, protect the legitimate rights and interests of suppliers, and establish long-term and stable、strategic partnerships based on mutual trust and win-win cooperation,allmaterials purchased throughout the year have third-party testing reports issued by national authoritative departments, meet the relevant quality standards stipulated by the state, no batch quality problems have occurred, and no adverse effects on the environment and occupational health have been produced。
4.Strengtheninternal controlintegrityclean education,preventcompany operationrisks.
The company has revised the "Company Articles of Association"and other systemsto further improve the company's corporate governance structure and internal control system. Carry out internal control evaluation activities, through self-examination and self-correction, verify the standardization, applicability and effectiveness of the operation of various systems and processes,continuously optimizeimprovements. Strictly enforce the company's "Anti-fraud Management System" and "Risk Management System", in accordance withlarge-scale discussion activity, through analyzing the current situation, conveying the spirit, and describing the vision to achieve ideological consensus, enhance employees’ sense of responsibility and mission, and mobilize work initiative and enthusiasm.strict, meticulous, and tightThe company attaches great importance to the protection of the rights and interests of suppliers, customers, and consumers. While doing a good job in the company's production and operation, it fully considers the different needs of relevant stakeholders and regards the protection of their rights and interests as its own responsibility, striving to put it into action.principles, strengthen financialprocessesPurchasing Business、Engineering Projectsand Investment ManagementKey supervision and review,Risk control. Strengthen the publicity and training of laws and regulations for all staff, in“12.4”National Constitution Day, a series of learning activities and legal publicity and education activities on the spirit of the 19th National Congress of the Communist Party of China were carried out in depth to create anenterpriseenvironment.
III. Social Responsibility and Public Relations
(A) Environmental Protection and Sustainable Development
”, and carried out an award-winning knowledge competition activity, and launched a company-widehas always regarded the construction of resource-saving and environment-friendly enterprises and the realization of harmonious development of energy and environment as the company's important social responsibility,insisting onenvironmental protection and energy conservation and emission reduction as important work, and adhering to the path of sustainable development.
1.Energy conservation and consumption reduction management.
The company's energy management Organizational Chart is complete,a leading group for energy conservation work with the general manager as the group leader has been established to study and deploy the company's energy conservation work,An energy conservation office has been established as the daily office institution, responsible for the daily work of energy conservation management, and the work responsibilities are clearly definedand a soundvarious rules and regulations for energy management, and the systempreventimplemented in workshops, work sections, teams and individuals.2022In the year, the company proposed“Reduce inventory, reduce varieties, reduce costs” as a general management measure, continuing to implement economic responsibility system assessment, production management assessment and consumption quota management, focusing on the assessment and tackling of backward indicators, promoting management through assessment, and reducing consumption through management. At the same time, strengthen the coordination and connection of various links in production, strengthen the assessment of production line efficiency, and consolidate and establishthe concept of circular economystrengthen the recovery and reuse of energy, and continuously improve the energy use efficiency. Through process optimization, project research, equipment transformation, technological innovation, standardized and refined operation, and other multiple measures, the employees’ innovative enthusiasm has been ignited,many energy-saving measures, methods and technical transformation schemes are put forward by employees independently andsuccessfullyimplemented, energy conservation and consumption reduction work continues to advance, and the results are remarkable.
2.Environmental protection management.
The company has complete hardware and software facilities for environmental protection management. Directly led by the vice general manager in charge of production, in accordance withISO14001system standards to formulate the company's environmental protection policy, objectives, indicators and management plan, effectively controlling each environmental factor。Equipped with specialized environmental protection personnel, a series of operation manuals covering various environmental protection posts are established,formulatingemergency plans for sudden environmental events, biogas recovery and utilization of sewage regulating pools, emergency plans for burner failures and emergency plans for severe air pollution, equipped with backup machines andregulating pool,homogenization pool, which can effectively avoidand deal withthe occurrence of sudden pollution accidents.
3. Emergency protection management.
2022In the year, the company continued to fully implementlarge-scale discussion activity, through analyzing the current situation, conveying the spirit, and describing the vision to achieve ideological consensus, enhance employees’ sense of responsibility and mission, and mobilize work initiative and enthusiasm.safety first, prevention first, comprehensive managementThe company attaches great importance to the protection of the rights and interests of suppliers, customers, and consumers. While doing a good job in the company's production and operation, it fully considers the different needs of relevant stakeholders and regards the protection of their rights and interests as its own responsibility, striving to put it into action.As a guideline, further improve emergency protection management. Re-identify unacceptable hazards, key environmental factors and major applicable laws and regulations, revise the "Production Safety Management System"、"Production Safety Accident Emergency Plan", "Emergency Preparedness and Response Procedures", "Emergency Plan for Sudden Environmental Events", etc. Conduct thorough safety production inspections and environmental protection inspections, continuously carry out all-staff hidden danger investigation and governance activities, and promptly eliminate accident and incident hidden dangers,Emergency plans have been developed for various possible emergencies、Response measures and regular drills are organized to prevent and reduce possible adverse consequences, and improve the company's ability to deal with abnormal situations.”, and carried out an award-winning knowledge competition activity, and launched a company-wideHeldfire prevention, typhoon preventionemergency response drills. Before the drills, employeesreceivedcomprehensive training, and after the drillsandsummarized and evaluated, testing the operability of the company's emergency plan, comprehensively strengthening employees' ability to respond to safety production accidents and emergencies, enhancing employees' safety and environmental awareness, preventing accidents, and further improving the company'ssafetyemergency protection management level.
4.Factory greening construction.
2022In the year, the company invested a large amount of manpower and material resources in greening, beautifying and purifying the factory environment. Replanning and designing the garden, planting trees with strong pollution resistance, vigorous growth and strong ornamental value,including camphor, needle palm, banyan, kapok, sweet osmanthus, queen palm, etc.Renovating rockeries, flower beds, lawns, etcviewStrengthen the dust-proof, sound-absorbing and temperature-regulating functions of green vegetation for the factory environment. Replanning the factory roads, making the factoryroadstraffic more convenient and safe. Carrying out party branch art creation park activities, etc.
(B) Public Relations and Social Welfare Undertakings
1.Supporting social welfare activities
The company always adheres tolarge-scale discussion activity, through analyzing the current situation, conveying the spirit, and describing the vision to achieve ideological consensus, enhance employees’ sense of responsibility and mission, and mobilize work initiative and enthusiasm.generous rewards”, and carried out an award-winning knowledge competition activity, and launched a company-widegiving back to the societyThe company attaches great importance to the protection of the rights and interests of suppliers, customers, and consumers. While doing a good job in the company's production and operation, it fully considers the different needs of relevant stakeholders and regards the protection of their rights and interests as its own responsibility, striving to put it into action.Business Philosophy, has long been enthusiastically involved in and strongly supported the development of various local cultural and sports undertakingsand natural environment management activitiesThrough new media such as WeChat and Weibo, the company has expanded its dissemination and achieved good social response and dissemination effects.
2.“Industry-Academia-Research” andindustrythe cultivation of future talents
The company takes on social responsibilities, ensuring normal production order and product quality safety.theindustryThe company cares for and supports the future talents of the industry. Every year, undergraduates and graduate students come to the company for internships,”, and carried out an award-winning knowledge competition activity, and launched a company-wideobserve the framework of the modern industrial system, and learn aboutindustrythe process flow.
FourOutlook2023Year
2022In the coming years, the company will continue to improve the construction of the enterprise social responsibility management system. InmanagementIn terms of protecting the rights and interests of stakeholders such as management, employees, and consumers, environmental protection, and social welfare, the company will fully fulfill its social responsibilities, abide by social and business ethics, accept public supervision, actively participate in social welfare undertakings, and contribute to the building of a harmonious society.
Suzhou Huadong Coating Technology Co., Ltd.
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